SOW 106 - Interviewing Skills
Credits: 3
3 Lecture Hours
Description
A course to help beginning practitioners in human services learn to better listen in order to understand problems expressed by clients. Treatment methods are explored. The use of taped material, closed circuit television and role playing methods are taught.
Learning Outcomes
Upon successful completion of the course, the student will:
- Explain the basic concepts related to interviewing.
- Identify helping processes involved in the stages of helping relationships.
- Define the role of human services workers in modern society.
- Develop a plan to assist individuals with enhancing day-to-day personal relationships.
- Positively demonstrate listening and communication skills associated with a clinical interview.
- Express empathy within a clinical interview.
Listed Topics
- Introduction to Helping Relationships and Attending Skills
- Core Qualities: Genuineness, Respect, Empathy, Knowledge
- Client-Centered Therapy
- Open/Closed Questions
- Self-Disclosure
- Summarization
- Value Clarification
- Immediacy
- Confrontation
- Action Strategies: Psychoanalysis
- Problem-Solving
- Job Interviewing
- Transactional Analysis
- Systematic Desensitization
- Assertiveness Training
- Family Therapy
Reference Materials
Contemporary text in the field.
Approved By: Flores, Roy Date Approved: 1/24/2001
Last Reviewed: 5/9/2019
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