CIT 150 - Computer Configuration and Support

 
Description
This course provides students with the knowledge and skills to install, maintain, customize and operate a personal computer system. Topics include: system architecture, boot process, command line interface, motherboards, memory, installing and optimizing storage devices, input/output devices, managing and supporting a Windows operating system environment, networked computers, printers, mobile devices and troubleshooting fundamentals. Course objectives are consistent with many of those required for CompTIA A+ certification.

1. Configure and troubleshoot PC hardware and operating system components.
2. Evaluate device characteristics required for different situations and users.
3. Implement disaster prevention and recovery methods.
4. Configure and troubleshoot basic networking devices.
5. Manage mobile devices and mobile device security.
6. Implement tools to detect, remove and prevent malware.
7. Utilize the appropriate Windows commands, utilities and tools to evaluate and resolve common operating system issues.

1. CPU characteristics
2. Types of storage devices and backup media
3. Motherboard components
4. Power supplies and cooling methods
5. Memory types and characteristics
6. Display device characteristics and video adapters
7. Input and output devices
8. Mobile devices and laptop computers
9. Windows systems administration tools
10. Boot sequence
11. Security features and best practices
12. Troubleshooting techniques and diagnostic tools

While not a course designed to fully prepare students for CompTIA’s A+ certification exams, textbooks that support this material and concepts are appropriate.

When taught in a classroom, a work area containing a PC with the proper hardware and operating system environment is required for performing labs that involve operating system settings and replacing hardware components. When taught online, software-based simulators can be used for this purpose.

• Critical Thinking & Problem Solving
• Technological Competence

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