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2020-2021 Catalog 
    
2020-2021 Catalog [ARCHIVED CATALOG]

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BUS 200 - Principles of Supervision


Credits: 3
3 Lecture Hours

Description
An introduction to the methodology of supervision. Emphasis is placed on building effective work relationships, clarity of communications, dealing with group behavior, handling daily conflicts, and controlling work flow.
Learning Outcomes
Upon successful completion of the course, the student will:

  1. Define and explain the basic skills of first line supervision of subordinates.
  2. Analyze the supervisor’s role in the major functions of management.
  3. Adequately communicate verbally and in writing with other areas of the firm.
  4. Demonstrate the ability to function effectively in a culturally diverse workplace.
  5. Demonstrate the ability to effect change in subordinate behavior.
  6. Implement total quality management and safe work habits in the workplace.
  7. Exercise an awareness of the importance and magnitude of the inter-relationships between business and business management.
Listed Topics
  1. Supervision: The Role and the Territory
  2. Planning, Organizing and Goal Setting Values and Ethics
  3. Developing Effective Relationships  
  •     Employee Behavior
  •     Communication Skills
  •     Interpersonal Relationships
  •     Work Groups and Unions
  •     Leadership              

    4. Controlling, Building and Maintaining Performance      

  •     Productivity
  •     Evaluating Performance
  •     Coaching and Developing

    5. Staffing and Human Resource Management Issues

  •     Orientation
  •     Nontraditional Employees, Diversity
  •     Safety and Health Issues
  •     Career Development

                  

 Reference Materials
Current textbook.
Supplementary materials such as study guides, videos, handouts, library resources.

                   

                  
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Approved By: Sutin, Stewart Date Approved: 01/13/2005


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