BUS 200 - Principles of Supervision

1. Define and explain the basic skills of first line supervision of subordinates.
2. Analyze the supervisor’s role in the major functions of management.
3. Adequately communicate verbally and in writing with other areas of the firm.
4. Demonstrate the ability to function effectively in a culturally diverse workplace.
5. Demonstrate the ability to effect change in subordinate behavior.
6. Implement total quality management and safe work habits in the workplace.
7. Exercise an awareness of the importance and magnitude of the inter-relationships between business and business management.

1. Supervision: The Role and the Territory
2. Planning, Organizing and Goal Setting Values and Ethics
3. Developing Effective Relationships  

•     Employee Behavior
•     Communication Skills
•     Interpersonal Relationships
•     Work Groups and Unions
•     Leadership              

    4. Controlling, Building and Maintaining Performance      

•     Productivity
•     Evaluating Performance
•     Coaching and Developing

    5. Staffing and Human Resource Management Issues

•     Orientation
•     Nontraditional Employees, Diversity
•     Safety and Health Issues
•     Career Development

 Reference Materials
Current textbook.
Supplementary materials such as study guides, videos, handouts, library resources.

                  
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