This certificate program is designed for students currently employed as administrative assistants or secretaries and seeking to enhance their information technology (IT) skills in a business, professional, educational or industrial office environment. Graduates of this program may be eligible for promotion to positions such as senior or executive secretary or administrative assistant.
Students learn the effective use of information technology and application software involving word processing, desktop publishing, spreadsheets, presentation graphics, e-commerce and databases.
Upon successful completion of the program, the graduate will:
- Apply conventional office management techniques.
- Apply essential information technology skills within an office environment.
- Use various computer applications to create properly formatted business documents.
- Organize work flow and coordinate office activities.