CIT 206 - Administrative Technology and Procedures Credits: 3 3 Lecture Hours
Prerequisites: CIT 141
Description This course is a comprehensive application of office technology skills using various computer programs to complete common business tasks including business writing, document formatting, telecommunications, records management, presentations and a variety of essential skills required in today’s business office. Learning Outcomes Upon successful completion of the course, the student will:
- Identify the current trends in technology in today’s office environments.
- Use various computer applications to create properly formatted business documents according to accepted professional’s styles, including mass mailings.
- Demonstrate an understanding of the use of telecommunications in business including telework or the virtual office.
- Properly file, archive and purge records according to Association of Record Managers and Administrators (ARMA) filing rules including electronic filing systems.
- Prepare business presentations using PowerPoint including hyperlinks to online resources.
- Plan business travel arrangements using the Internet, create itineraries using Word and associated expense reports using Excel.
- Plan meetings and conferences using online resources and create attractive agendas, brochures and flyers using desktop publishing.
- Prepare outgoing mail according to USPS regulations and private mail services including costs using online resources.
- Receive and annotate incoming mail and prepare for distribution.
- Use highspeed copy machine and network capabilities for copying, faxing and printing.
- Prepare professional documents for career advancement using Internet and other computer applications.
Listed Topics
- The changing office environment
- Written communications
- Telecommunications and telework or virtual office
- Records management
- Business presentations
- Business travel arrangements
- Business meetings and conferences
- Managing incoming and outgoing mail
- Reprographics
- Preparing for job search and career advancement
Reference Materials The Administrative Professional: Technology and Procedures 13th Edition; Fulton-Calkins, Thomson – SouthWestern, 2007. ISBN 0-538-72948-1 (or equivalent) Approved By: Sutin, Stewart Date Approved: 12/13/2006
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