Boyce
Certificate

This certificate program offers specialized lodging and recreation management courses to enable the student to enter the growing hospitality industry in lodging and recreation management. Most graduates enter the field as trainees or department supervisors. While employed, certificate graduates may earn the Associate’s degree on a part-time basis.

Upon successful completion of the program, graduates will:

1. Apply the skills for employment in the lodging industry. Employment opportunities include, but are not limited to, front-desk agent, guest-room attendant, guest services and reservation agent and assistant level managers in all departments of lodging facilities.
2. Define and analyze financial statements, cost controls, quantity standards and operational standards in a management capacity in the rapidly growing and diverse industry in lodging, conventions and events and recreation business.
3. Identify how and when to market and advertise products and services for the hospitality industry.
4. Describe and utilize marketing concepts and internal selling programs to motivate employees and increase revenues and productivity in front office operations.
5. Employ professional, ethical behavior, utilizing effective communication and interpersonal skills.